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TotalCX has been acquired by CallRevu!
ELEVATE AUTOMOTIVE INTELLIGENCE:

Utilizing Call Data & AI: Maximize call coaching & training

On-Demand Webinar: Join us for real-world examples of how AI can revolutionize your coaching initiatives. Originally aired on February 20, 2023, at 1 PM EST.

The most valuable resource you have at your dealership is your people.

In this session, we’ll cover how you can:

  • Unlock the Power of Your People: Learn why effective communication is crucial in today’s automotive landscape.
  • AI-Powered Call Insights: Discover how leveraging AI to analyze call data can enhance understanding of customer interactions.
  • Identifying Coaching Opportunities: Explore how AI insights can pinpoint areas for coaching and training optimization.
  • Real-World Examples: Gain valuable insights from expert speakers as they share real-world examples of AI revolutionizing coaching initiatives.
  • Increase close rate, and stay ahead of customer expectations

Access the Webinar Now

It's made a massive difference. With every single one of our calls, we see a script as to what we did right, and areas of opportunity. Using those scripts with each of our team members to coach and counsel them moving forward is providing a much better experience for our customers and teammates.

JOHN PATTERSONPresident OC Auto Group

The minute you think you got your phones figured out or you're doing really well in your phone process, CallRevu has a great way of showcasing and identifying - no we still need work. We had a lot of phone calls coming in, we didn't know how well they were getting handled, and didn't have the time to listen to the recorded calls.

STEVE LINDSAYVice President Lindsay Automotive

CallRevu can pick up on what I call the Spidey Senses where they sense there's frustration with this customer, let's make sure someone's aware. CallRevu gets into the DNA of your store, and that's where all their training and development comes into play, and why we infused them into our Germain Academy.

SHAUN KNIFFINDirector of Marketing & Technology Germain Motor Company